# Privacy Policy

## **General Information**

Welcome to Jeti (the "Platform"). The Platform is provided and controlled by Jeti, Inc. ("Jeti", "we, or "us"). We are committed to respecting and protecting your data and privacy.

By using our Platform, you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving our Platform. We will not use or share your information with any third parties except as defined in this policy, or under the following circumstances:

* It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of [Terms of Service](/policies-and-legal/terms.md), or as otherwise required by national security or law enforcement requirements.
* We transfer information about you if Jeti is acquired by or merged with another company. In this event, Jeti will notify you before information about you is transferred and becomes subject to a different privacy policy.

## **Information Gathering and Usage**

#### **Account Information**

By downloading and using our mobile app, we assign you a unique user identifier and collect an identifier unique to the installation of our app on your mobile device.

#### **Location Data**

When using our mobile app, we ask you to share the location of your mobile device in order to display content relevant to your location.

#### **Metadata**

We may also collect the following information automatically when using our Platform, website or other internet services: IP address, browser type and operating system (including mobile device information, if applicable), errors, performance metrics, and webpage and app interactions. Jeti uses collected information for the following general purposes: products and services provision, identification and authentication, services improvement, contact, metrics, and research.

Links to privacy policies of third party service providers used by the app:

* [Apple](https://www.apple.com/legal/privacy/en-ww/)
* [Google Play Services](https://policies.google.com/privacy)
* [Expo](https://expo.io/privacy)
* [Sentry](https://sentry.io/privacy/)
* [Segment](https://segment.com/legal/privacy/)
* [Amplitude](https://amplitude.com/privacy)

## Public Information

Much of your activity on the Platform is public and can be seen by other users. This includes bio information, posts you make, replies, and other information associated with these activities, such as the date and time posts and comments were made. 

## **Disclosure**

Jeti may disclose personally identifiable information under special circumstances, such as in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, or when your actions violate the [Terms of Service.](/policies-and-legal/terms.md)

## **Changes to The Policy**

Jeti may periodically update this policy. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our site.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.jeti.app/policies-and-legal/privacy-1.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.